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Training Doyens is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.
You will walk away with some simple tools to guide your decision making and problem solving, which you can use in many situations to get the results you want.
In this webinar, you will learn to make effective decisions and solve problems using critical thinking and practical tools. You make decisions and solve problems every day. Learn to apply critical thinking techniques to these activities.
Every organization must be nimble when solving new and recurring challenges. Everyone within the organization must be able to use critical thinking and creative problem solving to take action on these challenges. Avoid the tendency to start solving a problem before it is clearly defined. Admit to poor decisions and take corrective action, even if it’s tough. Track your decision-making record and continuously improve.
Did I make the right decision? This question often haunts us after every major decision. Sometimes the consequences won't reveal themselves for a long time. Learn to make good decisions using proven approaches. Although there are no 100% guarantees, you can improve your own track record and continuously improve your ability to use critical thinking, solve problems, and made useful decisions.
• What are Critical Thinking and Creative Problem Solving?
o Define Critical Thinking
o Strengths and Challenges when analyzing and solving problems
o Current problem-solving approaches
o Relationships among planning, critical thinking, and creative problem solving
o Role of critical thinking in meeting business challenges
o Prioritize issues for greatest decision-making effectiveness and efficiency
• Understanding your thinking and decision-making preferences
o Neuroscience of your thinking and decision making
o Build on the contributions of different thinking preferences for good decisions
o Flex your thinking to solve critical problems
• Integrate art and science of critical thinking and creative problem solving
o Role of values and facts in decision making
o Challenge “knowledge,” beliefs, “facts,” assumptions, and conventional wisdom
o Methods to explore alternatives, ask probing questions, and stimulate thinkingo Convert negativity into curiosity
• Continuously improving your problem-solving skills
o Develop an action plan to improve critical thinking and creative problem solving
Adopt approaches that work:
• Solve problems and make effective decisions using critical thinking and practical tools
• Increase decision accuracy
• Minimize poor decisions; neutralize stress, emotions, and distractions on decisions
• Make great decisions using conflict creatively
• Challenge all assumptions and seek alternative information
• Departmental Managers
• Project managers
• Leaders in any capacity
Years of Experience: 25+ years
Areas of Expertise: Strategic Planning, Leadership, Team Management, and Organizational Development
I work with companies around the world that want strategic leaders and engaged employees to increase bottom- and top-line results and delight customers. You achieve your goals through strategic planning and leadership, management, team, and organizational development. Draw on my proven ability to mentor you through major change. My team works with you to craft customized, successful solutions to your complex business issues in all economic sectors. Our mission is your success.
Leadership teams execute robust strategic plans with measurable outcomes using my results-driven, Success Planning: A ‘How-To’ Guide for Strategic Planning.The methodology is further customized in the forthcoming Success Planning for Nonprofits: Evidenced-Based Strategic Planning.I documented strategic leadership practices of 20 modern executives and key Constitutional framers in Conventional Wisdom: How Today’s Leaders Plan, Perform, and Progress Like the Founding Fathers.
For over 25 years, Ihave contributed improved organizational value as a leader, manager, keynoter, educator, and consultant honored by organizations on four continents. I am a Ph.D. in organizational development, MBTI® Master Practitioner, a National Speakers Association Professional Member, and St. Petersburg Engineering AcademyForeign Member.View all trainings by this speaker