Effective Communication and Feedback Skills

    /Audrey  /Halpernspeaker of Training Doyens
    Speaker: Audrey Halpern
    Date: Monday, April 2nd
    Time: 01:00 PM EST | 10:00 AM PST
    Change TimeZone
    Duration: 60 Minutes
    Product Code: 50060
    Level: Intermediate
    136 daysLeft to Register Add to Calendar Refer to Friends Share this page

OVERVIEW

An essential quality of a good team is their efficient communication style. Communication is a skill and as a result it can be learned and mastered by persistent practice.

Think about the following:

  • How do you communicate with others during a typical work day?
  • How do your co-workers communicate with you and each other?
  • Based on your personal experience, why does communication breakdown in the workplace

To communicate effectively you need to be self-aware and recognize your own communication style and its impact of our style on other people.

You need to use a range of communications skills in different situations.

This communication skills training helps attendees to understand their own communication style and is designed to help you to be able to communicate assertively and positively to get maximum results.

WHY SHOULD YOU ATTEND

Your greatest assets are the people that work for you and with you, so your ability to provide clear and constructive feedback is essential for the success of your team. But these conversations can be difficult—for both of you! This webinar will equip you with a constructive and comprehensive framework for giving feedback and dealing constructively with any conflict that may arise.

AREAS COVERED

  • How well do you communicate?
  • What makes a great communicator?
  • Introduction to the 4 basic principles of communication
  • Focus on behavior, not personality when giving feedback
  • Learn how to be specific
  • Use the power of questions and learn the different types of questions to use and when
  • Learn how to control any conversation
  • How to listen better
  • Watch your non-verbal communication to avoid misunderstandings

LEARNING OBJECTIVES

  • Review the different styles of communication and what benefits each type provides.
  • How to ask the right questions at the right time.
  • How can you minimize misunderstanding?
  • How to use active listening to gain rapport and commitment.
  • Being assertive, not aggressive.
  • How to get to the core part of issues.
  • How to provide feedback to others.
  • Communicate more effectively with others
  • Learn which areas you need to expand on or get other people to help you on.

WHO WILL BENEFIT

Any and all professionals as well as all technical and IT professionals who need to develop the interpersonal and communication skills necessary to effectively convey their knowledge to those around them.

SPEAKER

Audrey Halpern is a highly engaging employee soft skills trainer who helps individuals and teams become more self aware. She walks the people she trains through impactful activities so they can gain the confidence and skills they need to communicate and collaborate effectively and maximize outcomes. She is an experienced Facilitator, instructional designer, and learning and development/HR professional with a passion for making a difference.

Audrey Halpern has had an exemplary 20+yr training facilitation/learning and development career, developing customsoft skills employee programs and on-boarding. Her background in human resources, instructional design and salesmakes for effective workshop design.

View all trainings by this speaker

Purchase Options

Live Session

for one participant

$159

Corporate Live Session

Group – Max 10 Participants from one location.

$449

Recorded Session

Get unlimited access to audio recording of the webinar for 6 months.

$199

Training CD

MP3 files, PDF presentation and reference manual will be delivered on a CD

$379

Super Combo Offer 1

Live and Recorded webinar

$289

Super Combo Offer 2

Live and Training CD

$429


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